Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. To exercise your right of withdrawal, you must inform us

Inner Sanctum Design UG (haftungsbeschränkt)
Erichstrasse 15 – 17
20359 Hamburg

by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You have the goods to us immediately and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract

Inner Sanctum Design UG (haftungsbeschränkt)
Erichstrasse 15 – 17
20359 Hamburg / Germany

to be returned or handed over. The deadline is met if you send off or hand over the goods before the period of fourteen days has expired. You bear the costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Please note that the right of withdrawal does not apply to:

Contracts for the delivery of goods that have been sealed for health or hygiene reasons and are therefore not suitable for return if the seal has been removed or broken after delivery; Contracts for the supply of goods that are not prefabricated and have been specially manufactured on behalf of the customer to their specifications.

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back to us.)


Inner Sanctum Design UG (haftungsbeschränkt)
Erichstrasse 15 – 17
20359 Hamburg

I hereby revoke

Name: _______________________________________________________________________

Address: ____________________________________________________________________

the contract for the purchase concluded by me on ________________________

of the following goods:__________________________________________________________

Ordered on _____________ (please insert date),

received on _____________ (please insert date)

Name of consumer ___________________________________________________

Address of consumer ________________________________________________


Date and signature of consumer(s) (only if notification is on paper)

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